The service works the most reliably on the latest browsers and devices. Unfortunately we cannot guarantee that it will work on every device, such as mobile phones or tablets.
Supported browsers: Chrome 47, Firefox 38, Safari 9 or newer versions.
Supported devices: Devices running Android 4.3, iOS 8.3 or Windows 8.1 or newer versions of these operating systems.
If you try to use the service with a browser version not listed above, access will be denied and you will be asked to update your browser.
If you encounter any problems, let us know what browser you were using, what you were trying to do and at what point you were denied access. Also send us a copy of the error message you received.