Changes to dental care due to the coronavirus situation

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2020-03-17 13:20

Updated on 14th April 2020.

The coronavirus pandemic has also forced us to make changes to dental care services. We do not currently provide non-urgent care (e.g. check-ups), and the online appointment booking system is not available. If you need urgent care, please call the number for emergency appointments. If you have other questions, please contact our customer service. You can find our contact details below.

Emergency care Mon–Fri 8:00–16:00 (Espoo dental care)

  • Emergency appointments, tel. 09 816 35900 (telephone hours: 7:00–16:00)
  • Customer service, tel. 09 816 30300 (telephone hours: 7:45–16:00)
  • Text message service for the deaf and hard of hearing, tel. 045 739 65839

To cancel an appointment, go to our online service at espoo.fi/ehammas, call tel. 09 816 30300 (leave a voice message) or send us a text message to 045 739 65839 (name, date of birth, the date and time of the appointment you wish to cancel).

For now, we have decided not to charge a fee for uncancelled, missed appointments.

Instructions for clients on orthodontic treatment

Emergency care locations (as of 30 March)

  • Emergency care at Kilo Dental Clinic from Monday to Friday (Trillakatu 5, 3rd and 4th floor)
  • Ruusulinna Dental Clinic (Huvilinnantie 4)
  • Haukilahti Dental Clinic (Haukilahdenkatu 19)
  • Tapiola Dental Clinic (Ahertajantie 2)

The rest of the City of Espoo dental clinics will be closed on 6 April at the latest. 

We will refer you to the right clinic depending on your situation.

Clients with respiratory symptoms are treated at the units of the Hospital District of Helsinki and Uusimaa (HUS). Please start by calling the appointment booking number of emergency care in Espoo. We will tell you where to go.

Emergency care after 16:00 and at weekends (HUS)

Emergency dental care in the evening and at weekends

Appointment booking on weekdays between 14:00 and 21:00 and weekends and bank holidays between 8:00 and 21:00, tel. 09 471 71110. Always call first before going to the clinic.
Haartman Hospital, Haartmaninkatu 4, building 12, Helsinki.

Night-time emergency dental care

Night-time emergency care is only available to patients who need immediate care that cannot, on medical grounds, wait until 8:00 the next morning.
Appointment booking at night between 21:00 and 8:00, tel. 040 621 5699. Always call first before going to the clinic.
Töölö Hospital Emergency Department, Töölönkatu 40, Helsinki.

Non-urgent care

We do not currently provide non-urgent care.

We will cancel the check-ups and non-urgent further treatment booked for children and adults between 23 March and 31 July. Our dentists will assess each client’s situation to determine whether they need further treatment urgently. If your appointment was cancelled, we will send you an invitation to dental care once the situation has returned to normal.

We do not currently offer new appointments (e.g. dental examinations for children or adults) or send out invitations to periodic dental check-ups. We will start sending invitations once the situation has returned to normal. We will also resend an invitation to the clients who have already received an invitation but cannot currently book an appointment.

When appointments for non-urgent care become available, we will announce it on our website. We will also publish information about any other changes to our operations.

Thank you for your collaboration.