The City of Espoo’s mental health and substance abuse clinic will continue to see clients at the Iso Omena Service Centre in spite of the coronavirus pandemic. The opening hours have not changed and you can visit the clinic without booking an appointment. Please do not visit the clinic if you have symptoms of a common cold or belong to a risk group. However, help is also available by phone.
The mental health and substance abuse clinic at the Iso Omena Service Centre is open as usual from Monday to Thursday between 8:00 and 18:00 and on Fridays between 8:00 and 16:00 (with the exception of holidays such as Good Friday and Easter Monday).
“It is important for the clients of Mental Health and Substance Abuse Services to be able to visit us face to face. Some things are difficult to discuss over the phone,” says Service Manager Petri Luomaa, explaining why these services have not been reduced or are not offered exclusively online and by phone like many other services.
You can also call the clinic, tel. 09 816 31300, if you need advice on a problem that you or your loved one are struggling with or if you wish to book an appointment.
Telephone service is available if you have common cold symptoms or belong to a risk group
The only reasons why you absolutely should not visit the clinic is a fever or other symptoms of a respiratory tract infection. If you have symptoms, please call the clinic’s telephone service instead. The staff will quickly assess your need for services and book a telephone appointment for you.
Clients who are over 70 years of age or belong to other risk groups should also contact Mental Health and Substance Abuse Services by phone.
“All others, also new clients, can safely visit us. We do not conduct physical examinations, so you will not be in close contact with our staff. We have placed the seats in our waiting room away from each other to make it easy for our clients to keep a safe distance,” Luomaa says.
A new supervisor at the clinic
The mental health and substance abuse clinic at the Iso Omena Service Centre has a new supervisor. Heidi Gåsman, who moved from Tampere to Espoo for work, will be working as a substitute service supervisor in the City of Espoo Health Services until the end of 2020. In addition to the mental health and substance abuse services at the Service Centre, she is also in charge of the NUPOLI Youth Clinic and the mental health and substance abuse clinics at Kilo and Samaria Health Centres.
The exceptional situation caused by the coronavirus and the daily challenges it brings may make people feel anxious. Gåsman and Luomaa encourage Espoo residents to contact the city’s services without hesitation.
“If you wait too long, the situation often gets worse. Help is available in spite of the coronavirus situation.”